Damaged Product Form
Occasionally products are damaged by the carrier during shipping. You may
contact UPS for damages caused by UPS by calling 1-800-PICK-UPS.
This is a standard procedure to initiate any claim for damages, Customer
Service will be happy to work with you to file a damage claim and get a
replacement package out to you. however
a claim MUST be initiated by the customer first. Any and all damages
being claimed must be done so within the first ten business days.
ForeverWed will not and can not be responsible for any replacements if
the damage is not reported in a timely manner. All shipments will be
considered to be in good condition at arrival. In the event you can
not reach customer service during normal operating hours, please leave a
message on our phone system. Customer service will contact you on the
next business day. 360-658-4992
|
