Orders Containing Chocolate

November - April
All orders are shipped UPS ground service unless ForeverWed receives specific instructions to upgrade shipping. If an order contains chocolate and is being shipped to a location where the weather may reach 70 degrees or above, we recommend purchasing insulated packaging with ice packs for an additional fee of $6. If UPS ground service is more than 2 days to these locations
 ( UPS Map Link ), we also suggest that your order be shipped using UPS 2nd Day Air. ForeverWed will not be held responsible for any melted chocolate unless next day air shipping with insulated packaging is used.

May - October
To ensure your order arrives in good condition, all orders containing chocolate will be shipped in insulated packaging with ice packs for an additional fee of $6. In addition, any packages that will not arrive in 2 Business Days via UPS Ground on the West Coast ( UPS Map Link ) will automatically be upgraded to UPS 2nd Day Air at Customers Expense (UPS Worldwide Expedited for Canadian orders).

Since chocolate held in shipping depots over the weekend can melt, chocolate orders will only ship Monday through Wednesday from May - October. During these months, we suggest delivery be made to a business address where UPS deliveries occur early in the day. If delivery must be made to a home address, it is best someone is home to receive the package and move it out of the direct sunlight. Remember ForeverWed will not be held responsible for any melted chocolate unless next day air shipping with insulated packaging is used and someone is home to accept the package directly from UPS.  ForeverWed will not be held responsible for melted chocolate left at the door on any shipping method.

Disclaimer
ForeverWed cannot be liable for delays in delivery or product availability due to customs, shipping, or natural disasters. Please choose the appropriate UPS shipping method during check out and, if possible, allow extra time to help avoid these issues.