Customer Service Feedback

If you have a suggestion, a compliment or a complaint we would like to hear from you. We are committed to providing a high level of service to our customers and we welcome your comments.

Do you have a compliment or a suggestion?

By recording your suggestions / compliments  we have a mechanism for tracking what you are asking for.   Monitoring of this feedback is one of the best ways to improve the products and services we provide to you.

Would you like to pass on a compliment or a complaint?

Whether you have a compliment or a complaint we would love to hear from you.  We are committed to providing a high level of service to all of our customers. Please let us know when you are not happy with the service you have received from us.  The purpose of recording feedback from our customers is so we can understand what it is that we do well or what we may need to do to improve our service.  We appreciate hearing from you.  Please tell us if one of our staff has exceeded your expectations by going 'the extra mile'. We will pass on your compliment / feedback to the employee and their manager.

Damaged Product Feedback

If you have received a damaged product or you are missing a product from your order, please follow this link to fill out our online damage/missing product form.  A customer service representative will contact you within 2 business days.

Please fill out our Customer Service Feedback Form Below: